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  • Bad Weasel Games Support Forum » Sudoku Book
  • Freezing...? (on v2.1)
  •  

    I've seen a few recent iTunes reviewers post that the app is freezing up. We simply are not seeing this on any of our test devices - which makes it very hard to fix. But I DO believe that it is happening for a few people. We just need more information to help us find the problem.

    If it's happening to you please respond here (or send us an email) and let us know:

    1. what hardware are you using? iPhone, iPhone3G, iPhone3GS, iPhone4, iPod Touch (and which one), or iPad

    2. what version of iOS (operating system software)? This would be a number like 3.1.3 through 4.1

    3. Are you connected to the internet when it freezes? On an iPhone this is almost always YES unless you're in airplane mode.

    4. when does it happen? Is it several seconds after first launching the app?

    5. Are you using the facebook connectivity feature? We believe this problem might be connected to our facebook features.

    Thanks for your patience. Anyone who responds here with real information will get a free download code to our next game.

    #5
    michael
    Key Master
    Posted 1 year ago
     

    1. iPhone 4

    2. iOS 4.1

    3. Yes

    4. Maybe 30 seconds after starting a game, after entering about 10 numbers as a very rough guess.

    5. No.

    I experienced this problem several times in a row a few days ago. Finally restarted my phone and haven't seen it since.

    I also have had a few random crashes, as well as the very frustrating 100% reproducible crash at the end of Challenge Mode, as detailed in the other thread.

    #11
    Rabby
    Member
    Posted 1 year ago
     

    Thanks again Rabby.

    Well, I can tell you that the very frustrating 100% reproducible crash at the end of campaign mode is now fixed and is being submitted today in version 2.1.1.

    On the first one however, just to clarify.. this was a HANG and not a CRASH right? It didn't take you out of the game, it just stopped responding, correct?

    I'm trying to make sure that I do something about this in 2.1.1 as well, which is being submitted today (monday). Thanks for your input.

    #14
    michael
    Key Master
    Posted 1 year ago
     

    Yes, it's a hang and not a crash. The app just becomes completely unresponsive to all touch input.

    #16
    Rabby
    Member
    Posted 1 year ago
     

    This was a facebook search problem that looks like it only effects people who are NOT facebook users. We were not checking to see if you were authenticated to fb before doing the search, which happens about 10-20 seconds after you launch the app. So it should be fixed in 2.1.1 along with several other crashes.

    Hopefully 2.1.1 will be a much more stable build than 2.1. But please let me know if you discover otherwise.

    #19
    michael
    Key Master
    Posted 1 year ago
     

    Thanks for all the fixes. I'll keep you updated if I spot anything else.

    #21
    Rabby
    Member
    Posted 1 year ago
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